President Muhammadu Buhari has said the unfriendly attitude of health workers in the country to patients, is one of the reasons Nigerians seek medical treatment abroad.
Speaking on Monday through Osagie Ehanire, Minister of Health, at the official commissioning of International Conference Centre and Telemedicine Hall, and six other projects at the Federal Medical Centre (FMC), Abeokuta, the Ogun State capital, Buhari explained the need for continuous training and retraining of health workers, in order to improve the quality of health service delivery to Nigerians.
“We still get all too often for comfort, disconcerting reports of not friendly attitudes of staff to patients, reports of unhygienic and housekeeping standards that leaves something to be desired even in the presence of sophisticated equipment and well-qualified doctors”, Buhari said.
“Such simple failings like these are more frequently responsible for the loss of confidence of the end-users in our health system than even the lack of equipment.
“They are the triggers for the distrust that will lead people to go on medical tourism.
“We have a lot of work to do in that area. I want to believe that the managers of our hospitals, after such laudable, fantastic infrastructure investment, will now begin to pay attention, not only to improving staff harmony and welfare but to retraining health caregivers for better professionalism that deliver service in a productive and courteous atmosphere based on the lessons we learnt from our traditional African hospitality”.
The President also stated that his administration is embarking on infrastructural development of all tertiary hospitals, so as to position them for quality health care delivery to the people.
He revealed that the National Health Insurance Scheme (NHIS) is awaiting a law that would make it compulsory for every Nigerian.
“We are carrying on infrastructural development at all our tertiary hospitals to position them for quality health care delivery to all persons. The National Health Insurance Scheme is awaiting a new law to make health insurance mandatory,” he stated.